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Our Philosophy and Code of Ethics

Touch-Learn's Code of Practice and Ethics for Teacherscode-of-ethics-300

The Code of Practice and Ethics at Touch-Learn takes into consideration that children have the same rights as an adult even though they are represented by the adult who is responsible for seeing that they are treated in a caring, confidential, respectful and safe manner at all times.

The Touch-Learn teacher must:

  1. Conduct themselves in a professional manner all times, be courteous and sensitive to the needs of their clients, and not behave in a way that brings Touch-Learn International into disrepute
  2. Ensure that all marketing material represents the practice/business professionally and represents a true picture of the positive touch and sensory development teacher and the benefits of positive touch and sensory development
  3. Display their relevant Touch-Learn Teacher logo(s) when marketing their classes, such as website, any social media presence, posters, etc.
  4. Ensure that the working environment complies with all current health and safety legislation, including hygiene legislation and undertake risk assessments for each session
  5. Ensure that the physical safety and comfort of parents, infants and children is maintained
  6. Have Public Liability and Professional Indemnity Insurance, with a minimum cover of £5 million
  7. Undertake regular discipline specific Continued Professional Development (CPD) workshops - usually within 3 years of qualification or last workshop
  8. Always explain what they offer and discuss fees with the parents before any class/sessions commence
  9. Keep accurate, up-to-date, confidential records, which should be stored in accordance with current Data Protection legislation -
  10. Never disclose information about a parent or baby without the prior written permission of the parent except when required to do so by law
  11. Never claim to cure, diagnose a medical condition, or give unqualified advice
  12. Ensure that information given to parents is accurate and where possible, research-based. Use information/handouts supplied by Touch-Learn to support teaching
  13. Refrain from promoting and/or using essential oils whilst facilitating positive touch or sensory development classes
  14. Have underpinning knowledge of paediatric anatomy and physiology (not required for Baby Signing)
  15. Remember that facilitating classes is about supporting, teaching and empowering parents and children
  16. Teach early communication, infant behavioural cues and strategies for parents to respond appropriately to their infant/child
  17. Ensure that their positive touch and sensory development teaching is not a hands-on-practice
  18. Always work within the scope of their knowledge and refer on to the relevant professional where necessary
  19. Respect the religious, spiritual, social and political views of clients, irrespective of creed, race, colour, age and sex


Our Vision

To deliver exemplar training programmes that support and enhance respectful communication.

Our Values

Our values all combine to present a clear picture of who we are as a company:


Our students are the heart of our business, and through honest working relationships, we aim to provide exceptional service and support.

All Touch-Learn students benefit from tutorial support during all of our training programmes. At no extra charge we also support our students beyond the completion of their programme through our newsletters, regularly updated resources on our website and simply by being at the end of the phone!


Our reputation is built around our passion. We believe wholeheartedly in the benefits of delivering training programmes of the highest standard, which is borne out by our many accreditations. We aim to continuously improve the programmes we deliver, and strive for excellence, by:

  • Having policies and procedures in place to ensure effective delivery of all programmes.
  • Continually analysing student feedback; evaluating trends and patterns that emerge and taking action to improve programmes.
  • Using the results of observations to improve programmes and delivery.
  • Regularly analysing programme strengths and weaknesses and producing a development plan to build on strengths and improve weaknesses.
  • Ensuring high standards of delivery by supporting continuous professional development of all trainers.
  • Monitoring equality of opportunity in order to widen participation and developing processes to ensure programmes are fully inclusive.
  • Benchmarking with the Guild of Infant and Child Massage and other training providers, to ensure high standards are maintained for all of our positive touch programmes.

Our Trainers

Our trainers are highly qualified and experienced with recognised adult life-long learning teaching qualifications, who deliver an excellent level of training; and promote a positive learning environment that encourages open, two-way communication.

Corporate Responsibility

We acknowledge our corporate and social responsibility, and believe in considering the social and environmental impact of all our activities. Where ever possible we endeavour to reduce our carbon footprint.  We:

  • Recycle unwanted, unusable paper
  • Re-use paper for printing
  • Re-use packaging
  • Reduce printed paper by making resources accessible on our website and disc, and communicate by telephone and email
  • Promote the use of cloth nappies on our demonstration dolls
  • Car-share
  • Promote natural, chemical-free, vegetable oils for use with baby massage
  • Encourage our students not to supply written work in plastic sleeves
  • Conserve electricity

Checked and Updated February 2021

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5 Cedar Street, Waldridge, Chester-le-Street, Co Durham  DH2 3SH   - Tel: 01889 566 222 - Email: mail@touchlearn.co.uk
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